Mobile / Sports
These terms set out how your mae45 account operates — covering session behaviour, transaction scope, and the boundaries of each game category you access. Where local law and eligible regions permit, these conditions apply from the moment you open an account and interact with any part of the platform.
Your use of mae45 is subject to these terms in full, regardless of the device or payment method you use to access the platform. They apply to all account activity — including deposits made via FPX, GrabPay, or Bank Transfer, session activity across live casino tables, slot rooms, and sports markets, and any account adjustments you request through our support channels. We may update these terms when operational or regulatory circumstances require it. When that happens, the revised version takes effect from the date it is published here. Continuing to use your account after a revision means you accept the updated terms. If you disagree with any change, the appropriate step is to stop using the account and contact support to close it. These terms do not override the local laws applicable in your region — access to and use of mae45 is available only where local law permits. We do not make representations about eligibility in jurisdictions where online gaming is restricted or prohibited. Your responsibility is to confirm that access is lawful in your location before proceeding.
Deposits and withdrawals via FPX fall within the transaction terms. The amount, currency, and processing path are shown at the point of submission in your account wallet.
GrabPay activity is subject to the same account-level terms as all other payment rails. Transaction records are accessible in your account history after each completed step.
Bank Transfer is governed by both these terms and your bank's own conditions. Any discrepancy between the two should be raised with support before initiating a transfer.
All session activity — across live dealer tables, slots, and sportsbook markets — is logged and accessible to you via the account dashboard after login.
These terms apply specifically to your mae45 account and the activity you conduct through it. Understanding where the policy boundary sits helps you know which questions to direct to us and which to direct elsewhere.
Login, session controls, account settings, and wallet activity are all covered under these terms. Any access issue — locked account, unrecognised session — should be raised directly with our support team.
Payments made via FPX, GrabPay, and Bank Transfer are covered for the portion that occurs within the mae45 platform. Once funds leave the platform to an external provider, the external provider's own terms apply.
Game content from studios such as Pragmatic Play, PG Soft, and Spadegaming is made available through mae45 under separate content agreements. These terms govern your access to that content, not the studios' own policies.
Any third-party service linked from or integrated into the platform — including external banking portals or device-level authentication — is governed by that third party's terms, not ours. We have no control over those services.
These terms are not one-directional. You have specific, actionable routes to review your own data, correct account details, and raise queries with us. The account dashboard — accessible after login — shows your session history, transaction records, and current account status in one place. If something there looks wrong, the steps below are how you act on it. For account corrections, support is the direct path: our team can update contact details, verify a transaction reference, or escalate an account dispute. We aim to respond to all structured account queries through the contact channels listed on this page. Where a question involves your personal data or a transaction record, we may ask for account verification before making any change — this is a protection for your account, not a barrier. Always use the contact route associated with your registered account so our team can locate your record without delay.
Your full session and transaction history is in the account dashboard. Check it after every session — amounts credited or debited are recorded there in real time.
Contact support with your account reference to update registered contact details or correct a profile error. Changes are confirmed by our team before they take effect.
If a clause in these terms is unclear or you want to understand how it applies to your account, submit a query via the support channels below. We respond with a specific answer, not a generic policy link.
For anything from a suspended session to a pending Bank Transfer, reach out through the live chat or email route. Give your account ID and the transaction reference where relevant.
Policy questions and account issues are handled through three contact paths. Use the one that matches the urgency and type of your query.
The fastest route for active session issues or urgent account queries. Access it directly from the account page after login — no separate app or download required.
For detailed policy questions or transaction disputes that require a written record. Include your account reference and a clear description of the issue so our team can respond without needing follow-up.
Before contacting us, check the dashboard — most session records, payment statuses, and account notices are visible there. It is the first place to verify a transaction before raising a formal query.
Account data collected during your use of mae45 — including session records, payment references, and contact details — is held and used in accordance with these terms and applicable data protection standards. We do not share your account data with third parties except where required to process a payment via FPX, GrabPay, or Bank Transfer, or where disclosure is required by law.
Session and transaction records are retained for a period consistent with applicable legal and operational requirements. You can request a summary of your account data through the email support route at any time.
We use cookies to maintain your session state and support account security. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect account functionality.
Your account is protected by credential-based access. If you suspect unauthorised access, contact support immediately via live chat. Do not share your login credentials with anyone, including support staff.
To request a correction to your personal data or to close your account, use the email support route with your account reference. We confirm all data changes in writing before they are applied.
If your question is not covered here, use the live chat or email support route to get a specific answer for your account situation.
Yes. These terms apply to all activity on your account — live dealer tables, slot rooms, and sportsbook markets including football and Liga Super fixtures. Session behaviour and transaction rules are the same across categories, though each category has its own session logic visible in your account.
We publish the updated terms here and they take effect from the publication date. If you continue using your account after that date, you are operating under the revised terms. If you disagree, contact support to discuss your options before continuing to use the account.
The portion of the transaction that occurs within the mae45 platform is covered here. Once a payment moves to an external provider — your bank or e-wallet operator — their own terms govern that leg. Your transaction reference is in the account dashboard either way.
Log in and open the account dashboard. Session records and transaction history are listed there, broken down by date and game category. If a record appears incorrect, note the session reference and contact support through the email route.
Yes. Send a request via the email support route with your account reference and a clear description of what needs to be changed. We verify the request against your account before applying any change, and confirm the outcome in writing.
Access depends on local law and is available only where local law permits. We do not make eligibility claims for specific regions or cities. It is your responsibility to confirm that access to online gaming platforms is lawful in your location before using the account.